MagickVoice Help Center — Campaigns
Voice message calls
The older per-call log for voice message campaigns, showing each recipient with its phone number, campaign, status, carrier, duration, and voice. This page is being retired — new voice message campaigns should be sent from the Campaign Composer — but it remains useful for browsing and exporting historical voice message call records.
Audience: Campaign creators · Page address: /app/static-calls · Your admin may need to enable this feature
Common tasks
- Review historical voice message calls
- Filter by campaign ID or phone number
- Export the results to CSV
- Move new sends to the Campaign Composer
How to use this page
1. Understand this page
Know what this page is so you use the current tool for new sends and keep this one for history.
- This is the older voice message call log. Each row is one recipient of a voice message campaign, with its Phone, Campaign ID, Voice message, Status (Connected, No answer, Didn't connect), Carrier, Duration, Voice, and Time.
- A banner at the top notes that voice message calls have moved to the Campaign Composer and that this page is being retired soon. For anything new, use Open the Campaign Composer or see New campaign.
- The page is still useful for browsing and exporting historical voice message call records that were sent before the move.
2. Review historical calls
Look up past voice message calls and their outcomes.
- Open the page and read the table. Confirm the tenant in the top bar matches where the calls were made.
- Use Filter by campaign ID to narrow to one campaign, or the Search phone (exact) box to find a single recipient — enter the full number with country code, for example
+919876543210. - Read each row's Status to see whether the call connected, and Duration for how long it played.
- Use the pager at the bottom to move through pages of results.
3. Export the records
Take the call data out for reporting or troubleshooting.
- Select Export CSV to download the current results.
- Use Customize export columns to choose which fields the export includes.
- Keep exports for auditing or to compare against the newer campaign detail view for campaigns sent from the Composer.
4. Move new sends to the Composer
Stop using this page for anything new so your work lands in the supported tool.
- Select Open the Campaign Composer on the banner, or go to New campaign.
- Choose the Voice message campaign type there — it covers everything this page did, plus AI calls and phone menus, contact lists, scheduling, and cost preview in one place.
- Track sent campaigns on All campaigns and open any one for its per-recipient breakdown on campaign detail.
Tips and troubleshooting
- Review campaign settings before dispatch because recipient mistakes can be expensive to unwind.
- Use analytics after delivery to compare completion, failures, and response trends before sending the next batch.
- This page is being retired. Start new voice message campaigns from the [Campaign Composer](/docs/new-campaign) — it does everything this page did and more.
- Use the phone search for an exact match — enter the full number with country code, e.g. +919876543210.