MagickVoice Help Center — Messaging
Messaging connections
Connect and manage messaging accounts such as WhatsApp and Telegram.
Audience: Messaging operators · Page address: /app/messaging/connections · Your admin may need to enable this feature
Common tasks
- Add a connection
- Check connection health
- Open connection detail
- Reconnect when required
How to use this page
1. Use this page to connect channels and manage messages
Understand what is available on Messaging connections and choose the right next action.
- Open Messaging connections from the Messaging area of MagickVoice.
- Read the page heading, description, and any status message before selecting an action.
- Choose the common task that matches what you came to do and follow the labels shown on screen.
- Review any summary, warning, or confirmation before completing an action that changes data.
- After the action finishes, look for a confirmation message or updated status before leaving the page.
Tips and troubleshooting
- Keep connection health visible before sending important messages; disconnected accounts cannot deliver reliably.
- Open the message detail page for delivery evidence, payload review, and troubleshooting context.