MagickVoice Help Center — Messaging
Message detail
Review a single message, including recipient, channel, template, payload, delivery state, and error context.
Audience: Messaging operators · Page address: /app/messaging/messages/:id · Your admin may need to enable this feature
Common tasks
- Review message payload
- Inspect delivery status
- Troubleshoot failed delivery
- Open related thread
How to use this page
1. Use this page to connect channels and manage messages
Understand what is available on Message detail and choose the right next action.
- Open Message detail from the Messaging area of MagickVoice.
- Read the page heading, description, and any status message before selecting an action.
- Choose the common task that matches what you came to do and follow the labels shown on screen.
- Review any summary, warning, or confirmation before completing an action that changes data.
- After the action finishes, look for a confirmation message or updated status before leaving the page.
Tips and troubleshooting
- Keep connection health visible before sending important messages; disconnected accounts cannot deliver reliably.
- Open the message detail page for delivery evidence, payload review, and troubleshooting context.