MagickVoice Help Center — Super Admin
Super admin users
Search platform users and investigate account-level access questions.
Audience: Super admins · Page address: /super-admin/users
Common tasks
- Search users
- Review user identity
- Find tenant membership
- Investigate access problems
How to use this page
1. Use this page to operate the platform as a super admin
Understand what is available on Super admin users and choose the right next action.
- Open Super admin users from the Super Admin area of MagickVoice.
- Read the page heading, description, and any status message before selecting an action.
- Choose the common task that matches what you came to do and follow the labels shown on screen.
- Review any summary, warning, or confirmation before completing an action that changes data.
- After the action finishes, look for a confirmation message or updated status before leaving the page.
Tips and troubleshooting
- Use tenant detail and audit pages together when investigating a customer-impacting change.
- Prefer scoped changes over broad platform toggles unless the rollout plan explicitly calls for a global change.